PA
Pinnacle Auto Group

Service Advisor

Columbus, OH Full-time Mid Level Service
$55K – $85K
Posted 3 days ago

About the Role

Join our high-volume service department as a Service Advisor. You'll be the primary point of contact for customers, translating technical diagnoses into clear language, managing repair orders, and driving service revenue. We average 60+ ROs per advisor per month.

Requirements

  • 3+ years as a Service Advisor at a franchised dealership
  • CDK/Reynolds & Reynolds experience
  • Strong customer service and communication skills
  • Ability to upsell maintenance packages ethically
  • Basic automotive mechanical knowledge

Benefits & Perks

  • Base salary plus commission (uncapped)
  • Health benefits package
  • Paid training and development
  • Employee vehicle purchase program
  • Performance bonuses

About Pinnacle Auto Group

Pinnacle Auto Group is one of the largest multi-brand dealership groups in the Midwest, representing 14 brands across 8 locations. With over 500 employees and growing, we're committed to providing exceptional customer experiences through our team of dedicated automotive professionals.

Columbus, OH 201-500 employees Automotive